Privacy policy
Last updated: May 8, 2026
Handled provides personal concierge services including laundry, lawn care, home cleaning, and errand running. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
By using our services, you agree to this policy.
Information We Collect
We may collect:
- Contact details: name, email, phone number, and address
- Payment information: billing details and transaction records
- Order details: service requests and history
- Communications: messages or inquiries you send
- Device & usage data: IP address, browser, and how you use our site
How We Use Your Information
We use your information to:
- Schedule and complete your requested services
- Process payments and manage orders
- Communicate updates about your service
- Improve our website and customer experience
- Send occasional updates or promotions (you can opt out anytime)
- Maintain security and prevent fraud
Sharing Your Information
We only share information when necessary, including with:
- Service providers (such as payment processors and website hosting via Shopify)
- Legal authorities if required by law
We do not sell your personal information.
Data Security & Retention
We take reasonable steps to protect your information and only keep it as long as needed to provide services, maintain records, and meet legal obligations.
Your Rights
You may request to:
- Access or update your information
- Delete your data
- Opt out of marketing communications
To make a request, contact us below.
Third-Party Services
Our website is powered by Shopify, which may process your data to support our services. Third-party links on our site have their own privacy policies.
Updates
We may update this policy from time to time. Changes will be posted here with the updated date.
Contact
For questions or requests:
- Email: info@handledpgh.com
- Phone: 412-546-1239
- Location: Pittsburgh, PA